Terms of service

Overview

Welcome to Navea. This website is operated by Navea. Throughout the site, the terms "we", "us", and "our" refer exclusively to Navea. By visiting our website and/or purchasing a cap product from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while utilizing our Service. A breach or violation of any of these Terms will result in the immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. All payment and financial information is strictly encrypted and securely processed via Shopify. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section 3 - Accuracy and Timeliness of Information

We strive for complete accuracy; however, we are not responsible if information made available on this site is not entirely accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

Section 4 - Modifications to the Service and Prices

Prices for our premium caps are subject to change without prior notice. We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. All transactions and product listings on our website are processed exclusively in United States Dollars (USD $).

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. We have made every effort to display the colors and images of our products as accurately as possible; however, we cannot guarantee that your computer monitor's display of any color will be precise. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction at our sole discretion.

Section 6 - Shipping and Delivery Terms

We are committed to clear and transparent shipping practices for our customers within the United States.

  • Shipping Cost: We provide Free Shipping on all orders.
  • Order Cut-off Time: 5:00 PM (EST).
  • Handling Time: 1 to 2 business days (Monday – Friday).
  • Transit Time: 4 to 6 business days (Monday – Friday) via FedEx.
  • Total Delivery Time: Estimated at 5 to 8 business days.

A valid tracking number will be provided for all dispatched shipments.

Section 7 - Billing and Payment Conditions

We reserve the right to refuse any order placed with us. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. To ensure the highest level of security for our customers, all financial transactions on our storefront are processed safely and securely via Shopify Payments. All charges will be strictly applied in US Dollars (USD $) with absolutely no hidden fees.

Section 8 - Returns, Exchanges, and Cancellations

Customer satisfaction is our priority. Our return and cancellation policies are as follows:

  • Returns: We accept returns for both defective and non-defective items within a 30-day window from the date of delivery.
  • Restocking Fee: We charge a $0.00 restocking fee.
  • Return Shipping: Customers are responsible for return shipping costs in cases of customer remorse (e.g., change of mind or incorrect size ordered).
  • Refunds: Once an eligible return is received and inspected, approved refunds will be issued to your original method of payment or via bank transfer within 7 business days.
  • Cancellations: If you need to cancel an order, you must do so within 24 hours of placing the order.

Section 9 - Personal Information

Your submission of personal data through the store is governed by our official Privacy Policy.

Section 10 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, update information, or cancel orders if any information is found to be inaccurate at any time without prior notice.

Section 11 - Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are strictly prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any international, federal, provincial, or state regulations; (d) to infringe upon our intellectual property rights or the rights of others; (e) to submit false or misleading information; or (f) to upload or transmit viruses or malicious code.

Section 12 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, United States.

Section 13 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

Section 14 - Contact Information

Questions about the Terms of Service should be directed to our customer support team: