Shipping policy

Last Updated: July 04, 2026

SHIPPING POLICY (USA)

At Navea, we are dedicated to delivering a smooth, transparent, and reliable shipping experience. We work diligently to ensure that your premium purchases are handled with care and arrive at your doorstep on time.

1. Shipping Destinations
Currently, our shipping services are exclusively available within the United States (USA). We do not offer international shipping, and we are unable to process or deliver orders to addresses outside of the US at this time.

2. Shipping Costs
We are proud to offer Free Shipping on all orders delivered within the United States. There are no minimum purchase requirements to unlock this benefit, and you will never encounter any hidden shipping fees at checkout.

3. Delivery Timelines
We prioritize processing your orders as swiftly as possible. Our fulfillment process is structured as follows:

  • Order Cut-Off Time: 5:00 PM (CT)
  • Order Handling (Processing) Time: 1 to 2 Business Days (Monday – Friday). Orders submitted after the 5:00 PM MT deadline, or during weekends and public holidays, will begin processing on the next available business day.
  • Transit (Shipping) Time: 4 to 6 Business Days (Monday – Friday). We utilize FedEx as our primary carrier to guarantee secure and dependable delivery.
  • Total Estimated Delivery Time: You can expect your package to arrive within 5 to 8 Business Days from the moment your order is successfully confirmed.

4. Order Tracking
Yes, we provide full tracking visibility for all shipments. As soon as your order is dispatched from our facility, you will receive a shipping confirmation email containing a unique tracking number. You can use this code to monitor your package's transit progress directly to your location.

5. Taxes and Duties
For our customers in the US, the final price displayed at checkout is all-inclusive. Navea absorbs all standard shipping expenses, guaranteeing that you will not face any unexpected taxes, customs duties, or surprise delivery charges upon receiving your package.

6. Lost or Delayed Packages
While we partner with highly trusted shipping carriers, rare and unforeseen delays can occasionally happen due to external factors. If your package is significantly delayed beyond our estimated delivery window, or if you suspect it has been lost in transit, please reach out to our customer support team immediately. We will coordinate directly with the carrier to investigate and resolve the issue as quickly as possible.

7. Contact Us
If you have any further questions regarding our shipping procedures, need to update your order details, or wish to check your delivery status, our support team is always available to assist you: