Payment Policy

At Navea, our goal is to provide a simple, highly secure, and convenient shopping experience for all our customers across the United States. To ensure complete peace of mind, we proudly offer Cash on Delivery (COD) as our primary fulfillment model.

1. Accepted Payment Methods

To make your checkout process as seamless as possible, we currently accept the following payment method:

  • Cash on Delivery (COD)

2. Payment Restrictions

We are committed to a streamlined COD process. Therefore, we currently do not accept the following payment methods:

  • PayPal
  • Venmo
  • Personal Checks
  • Direct Bank Transfers or Wire Transfers
  • 3. Payment Currency

All prices listed on our website, including product costs and any applicable fees, are strictly charged and processed in United States Dollars (USD $).

4. When Will I Be Charged?

  • Payment Collection: You will not be charged online during checkout. Payment is collected in full at the exact time your package is delivered to your doorstep.
  • Order Confirmation: Once you successfully place your order on our Site, you will immediately receive an automated order confirmation email containing your invoice details.
  • Order Processing: Your items will be processed, packed, and prepared for dispatch immediately after the order is confirmed.

5. Payment Security & Infrastructure

Your privacy and security are our top priorities.
Our active storefront is hosted strictly on Shopify and utilizes the secure checkout infrastructure of Shopify Payments, which is fully Level 1 PCI DSS compliant.

  • Encryption: All customer information and order details are transmitted using advanced SSL (Secure Socket Layer) encryption.
  • Data Protection: Because we operate via Cash on Delivery, we do not require, collect, or store any sensitive banking, debit/credit card, or personal financial information on our servers.
  • Fraud Prevention: All incoming orders are screened and verified through secure, automated systems to protect our business and customers from fraudulent activities.

6. Order Verification

Please ensure that your shipping address, email, and phone number are 100% accurate when placing your order. If our automated fraud prevention systems flag an order due to suspicious details or incomplete addresses, the order may be delayed or canceled for security reasons.

7. Refunds

All refunds are handled in strict accordance with our official Refund & Return Policy. Once an eligible returned item is received and fully inspected at our facility, approved refunds will be processed and issued within 7 business days.

8. Contact Us

If you have any questions regarding your payment, order status, or our secure checkout process, please reach out to our support team: